SHIPPING/DELIVERY
Trust KEVIDKO to package, prep, and deliver your orders fast. From our warehouse team to our office, we have the experience, knowledge, and care to make sure you receive the supplies your business needs, when you need them.
HOW ARE ORDERS DELIVERED?
We primarily use Fedex Ground & Home Delivery. For free tools and more control over your deliveries, we recommend signing up for Fedex Delivery Manager at https://www.fedex.com/apps/fdmenrollment/
DO YOU OFFER FREE DELIVERY?
Yes! For the minimum order required for free delivery to your state, see below.
Even if your order doesn't meet the minimum for free delivery to your area, many of our popular products ship free nationwide with no minimum order! Including everything in the category "Special Deals".
California, Nevada, Arizona, and Utah
Free Delivery on all orders of $99 or more
Oregon, Washington, Idaho, Montana, Wyoming, Colorado, New Mexico, Texas, Oklahoma, Kansas, South Dakota, North Dakota, and Nebraska
Free Delivery to commercial/business addresses on all orders of $499 or more
Minnesota, Iowa, Missouri, Arkansas, Louisiana, Wisconsin, Illinois, Mississippi, Alabama, Tennessee, Kentucky, Indiana, Michigan, Ohio, Florida, Georgia, South Carolina, North Carolina, Virginia, West Virginia, Maryland, Washington DC, Pennsylvania, Delaware, New Jersey, New York, Connecticut, Massachussets, Rhode Island, Vermont, New Hampshire, and Maine
Free Delivery is not currently available for all orders, but is available on select products with no minimum order. All orders are automatically calculated to have our super discounted Fedex rates, plus an additional discount covered by us. Stay in the loop, we hope to offer free delivery to your state in the future!
DO YOU OFFER LOCAL TRUCK DELIVERIES?
For our higher volume accounts in the Los Angeles area, we offer distribution services with deliveries via our own trucks and drivers. To learn more about this program, visit /distribution-services/
DO YOU SHIP TO CANADA, ALASKA, AND HAWAII?
Yes! Shipping to Canada and other countries outside the US may be subject to taxes, fees, duties etc by the destination country. The receiver of the merchandise is the importer of record and responsible for these.
ORDER PROCESSING TIME
Most in stock orders placed before 1 PM Monday through Friday are shipped same day! We're closed on weekends, so orders placed on Saturday or Sunday will be processed on Monday.
*Due to overwhelming demand and labor shortages, all orders are temporarily taking minimum 1 week to ship from our warehouse. Call our office with any questions. Thank you!*
RETURNS, REFUNDS, AND CANCELLATIONS
We stand by all of our products and make sure that they're quality. If there's ever a case of a manufacturer defect, you'll be taken care of. Our biggest rule at KEVIDKO is "We don't sell junk!". Due to the liability, we're currently not able to accept returned merchandise, but once we're able to, we'll update this page to reflect that. Our team starts working on your order right when it's submitted, so once your orders in, we can't cancel it.